AI Chatbot
AI Chatbot Development
We develop AI chatbots tailored to your business using ChatGPT and Claude technology. From customer support automation to internal help desks, we provide end-to-end support including post-launch accuracy improvements. Not just FAQ responses — natural, context-aware conversations.
Common Challenges We Solve
- Customer support ticket volume keeps growing
- Cannot handle inquiries outside business hours
- Same questions keep coming to the internal help desk
- FAQ page exists but inquiries haven't decreased
- Existing chatbot has low accuracy and is underused
Benefits
Reduced Support Costs
AI auto-answers up to 70% of routine inquiries, letting operators focus on complex cases
Better Customer Experience
Instant answers 24/7 with zero wait time, including nights and holidays
Data-Driven Improvements
Conversation log analysis reveals customer needs, directly improving FAQs and services
Services
Customer Support Bot
Build a chatbot trained on your FAQs and support docs that accurately answers customer inquiries, with smooth escalation to human operators when needed.
- Automated FAQ Responses
- Escalation to Human Agents
- Continuous Accuracy Improvement
- Multilingual Support
Internal Help Desk Bot
AI answers employee questions about company policies, expense reports, IT issues, and more, significantly reducing back-office workload.
- Policy & Manual Reference
- Application Process Guidance
- IT FAQ Handling
- Slack / Teams Integration
Multi-Channel Deployment
Deploy chatbots across websites, LINE, Slack, Microsoft Teams, and more. Flexibly configure behavior for each channel.
- Web Widget Embedding
- LINE Official Account Integration
- Slack / Teams Integration
- Custom Integration via API
Conversation Analytics
Analyze chatbot conversation logs and visualize accuracy and usage on dashboards. Identify unanswered questions and improvement areas.
- Usage Dashboard
- Accuracy Monitoring
- Unanswered Question Detection
- Monthly Report Generation
Implementation Process
Requirements & Scope Definition
Assess inquiry types and volume to clearly define the chatbot's coverage area.
Data Preparation & PoC
Prepare FAQs and manuals, build a prototype, and validate accuracy with real users.
Production Build & Integration
Build the production system based on PoC results. Configure channels and customize the UI.
Operations & Ongoing Improvement
Continuously improve answer accuracy and expand coverage based on conversation log analysis.
Technologies
LLM
Frameworks
Channels
Infrastructure
Related Services
Let's build something great together.
Whether it's a quick question or a big idea, we're here to help. Free consultation, no strings attached.
Online meetings available / Response within 1 business day