AI Chatbot
AI Chatbot Development
We develop AI chatbots tailored to your business using ChatGPT and Claude technology. From customer support automation to internal help desks, we also handle post-launch accuracy improvements. Not just FAQ responses — natural, context-aware conversations.
Common Challenges We Solve
- Customer support ticket volume keeps growing
- Cannot handle inquiries outside business hours
- Same questions keep coming to the internal help desk
- FAQ page exists but inquiries haven't decreased
- Existing chatbot has low accuracy and is underused
Benefits
Reduced Support Costs
AI auto-answers up to 70% of routine inquiries, letting operators focus on complex cases
Better Customer Experience
Instant answers 24/7 with zero wait time, including nights and holidays
Data-Driven Improvements
Conversation log analysis reveals customer needs, directly improving FAQs and services
Services
Customer Support Bot
Build a chatbot trained on your FAQs and support docs that accurately answers customer inquiries, with smooth escalation to human operators when needed.
- Automated FAQ Responses
- Escalation to Human Agents
- Continuous Accuracy Improvement
- Multilingual Support
Internal Help Desk Bot
AI answers employee questions about company policies, expense reports, IT issues, and more, significantly reducing back-office workload.
- Policy & Manual Reference
- Application Process Guidance
- IT FAQ Handling
- Slack / Teams Integration
Multi-Channel Deployment
Deploy chatbots across websites, LINE, Slack, Microsoft Teams, and more. Flexibly configure behavior for each channel.
- Web Widget Embedding
- LINE Official Account Integration
- Slack / Teams Integration
- Custom Integration via API
Conversation Analytics
Analyze chatbot conversation logs and visualize accuracy and usage on dashboards. Identify unanswered questions and improvement areas.
- Usage Dashboard
- Accuracy Monitoring
- Unanswered Question Detection
- Monthly Report Generation
Implementation Process
Requirements & Scope Definition
Assess inquiry types and volume to clearly define the chatbot's coverage area.
Data Preparation & PoC
Prepare FAQs and manuals, build a prototype, and validate accuracy with real users.
Production Build & Integration
Build the production system based on PoC results. Configure channels and customize the UI.
Operations & Ongoing Improvement
Continuously improve answer accuracy and expand coverage based on conversation log analysis.
Technologies
LLM
Frameworks
Channels
Infrastructure
Related Services
You can talk to us before requirements are finished.
We can start by sorting what to do first. We run businesses ourselves, so the conversation stays about labor and ops. Consultation and estimates are free.
Online meetings / reply by next business day / free consult & estimate