FAQ

よくある質問

Here are answers to frequently asked questions. For any other inquiries, please feel free to contact us.

Consultation & Estimates

No, initial consultations and estimates are free. After understanding your project needs, we'll provide the best proposal. Online meetings are also available, so please don't hesitate to reach out.

The flow is: Inquiry → Initial Hearing (free) → Proposal & Estimate → Contract → Development Start. From initial hearing to estimate typically takes 1-2 weeks.

We typically provide estimates within one week of the initial hearing. Please let us know if you need a faster turnaround.

Yes, we handle projects of all sizes. We're happy to take on minor fixes or single landing pages—just ask.

Absolutely. We welcome conversations at any stage—even 'I want to do something but don't know where to start.' We'll work together in the hearing to organize your challenges and map out the right approach.

Of course. We welcome comparison shopping. We encourage you to compare not just pricing but also the quality of proposals and working styles.

Yes, we support all major platforms including Google Meet, Zoom, and Microsoft Teams. You can consult with us from anywhere. In-person meetings are also available.

Development & Production

It depends on the scope and requirements. Roughly: landing pages take 2-4 weeks, corporate sites 1-2 months, and mid-scale system development 3-6 months. We'll provide details during the initial hearing.

Frontend: React/Next.js/TypeScript. Backend: Node.js/Python/Go. Infrastructure: AWS/GCP/Vercel. We select the best stack for each project.

We use agile development, so mid-project changes are welcome. Major changes may require additional costs or schedule adjustments.

Yes. We can deliver with CMS integration, documentation, and manuals tailored to your needs.

Yes. We provide end-to-end support from investigation and analysis to phased replacement planning and migration.

Yes, we develop for both iOS and Android. We also work with cross-platform frameworks like React Native and Flutter, allowing you to support both platforms cost-effectively.

We use chat tools like Slack or Chatwork for daily communication, along with regular progress meetings. Task management tools give you real-time visibility into project status.

Yes, we support REST API, GraphQL, webhooks, and various integration patterns. We can connect your existing business systems, SaaS platforms, and external services.

AI & Generative AI

Tell us about your current challenges. We'll analyze which operations can benefit from AI and propose a cost-effective implementation plan. Initial consultation is free.

We can help with custom AI chatbots using your internal data, Slack/Teams integration, and embedding AI into business processes—all with security in mind.

Yes, using RAG (Retrieval-Augmented Generation), we can enable AI to reference your internal documents and FAQs. Data stays secure and is never sent externally.

Results vary, but we've seen 30-50% reduction in inquiry handling and 40-60% reduction in document creation workload. Contact us for details.

A proof-of-concept typically starts around ¥500,000, with full-scale deployments from ¥1.5 million depending on scope. We recommend starting small, validating results, then scaling up gradually.

Yes, no problem at all. We provide end-to-end support from AI selection and implementation to operational training. We'll prepare manuals and conduct internal training so your team can use it confidently.

We always design a human review process into the workflow. We also build confidence scoring mechanisms and feedback loops to detect and correct errors over time.

Yes. We can connect AI with your existing CRM, ERP, groupware, and other systems via API to build AI-powered workflows. Share your current tech environment and we'll propose a concrete plan.

All implementations operate under our ISMS-certified management framework. We can also utilize enterprise AI services like Azure OpenAI Service and AWS Bedrock, where your data is never used for model training.

Yes, we build systems combining speech recognition and generative AI for automatic meeting notes, as well as template-based report and proposal generation. Several clients have achieved savings of dozens of hours per month.

Pricing & Payment

Bank transfer (invoice billing) is standard. Credit card and installment payments are available upon request.

Typically, 50% upfront at contract signing and 50% upon delivery and acceptance. Monthly contracts are billed at month-end, due end of the following month.

Additional costs may apply for significant changes or additions beyond the original scope. We always provide an estimate for approval before proceeding.

Yes, we can propose solutions within your budget, such as phased development starting with the highest-priority features.

It depends on the scope, but monthly plans start from around ¥30,000. We offer standard plans covering minor fixes, server monitoring, and security updates, as well as premium plans that include feature additions.

There are several applicable programs such as the IT Introduction Subsidy and Manufacturing Subsidy. We can also support you with the application process—feel free to ask.

Delivery & Operations

Yes, we offer maintenance and operations support plans including minor fixes, system monitoring, and feature additions.

Yes, we can handle hosting and domain management. We can work with your existing setup or acquire and configure new ones.

We hold ISMS (ISO27001) certification and develop and operate with information security best practices, including SSL, vulnerability measures, and regular security updates.

In many cases, yes. We'll first investigate the current state. An investigation fee may apply, but it can be offset if you sign a maintenance contract.

Clients on maintenance contracts have access to an emergency contact line. We provide rapid triage and recovery, followed by root cause analysis and prevention measures.

As a general rule, copyright of source code and deliverables transfers to you upon delivery. This is explicitly stated in the contract, so you can proceed with full confidence.

Other

Yes, we primarily work through online meetings, so you can engage us from anywhere. In-person meetings are also available when needed.

Yes, we're happy to sign NDAs upon request, even before the initial consultation.

We've worked with over 150 companies, from startups to publicly listed corporations. See our portfolio or contact us for details.

Standard hours are weekdays 9:00-18:00, but we accommodate urgent requests and project needs flexibly. Maintenance contract clients can opt for 24/7 support plans.

We're a Tokyo-based IT company founded in 2022. While we provide system development and AI implementation services, we also run our own café (Slow Rush Coffee) and real estate business. Having experience on both the 'building' and 'using' sides is what enables us to make truly practical proposals.

Yes, we're always looking for engineers, sales professionals, and interns. Check our careers page for details. Casual conversations are welcome too.

DX Consulting

DX (Digital Transformation) means fundamentally transforming business models and processes through digital technology. It's essential across all industries for maintaining competitiveness, improving efficiency, and creating new customer experiences.

We start by mapping your current workflows. Together, we'll identify bottlenecks and determine which areas would benefit most from digitalization. We'll also propose a phased roadmap to guide the journey.

Absolutely. We provide hands-on, side-by-side support so you can make progress even without an IT department. From tool selection to implementation and training, we've got you covered.

A one-time business assessment starts from around ¥300,000, while ongoing support engagements start from ¥200,000/month. Costs vary based on scope, so let's start with a conversation about your needs.

Yes. We support everything from market research and business model design to MVP development and post-launch iteration. Drawing from our own experience launching a café and real estate business, we bring real-world insights to the table.

Small process improvements can show results in 1-2 months. Organization-wide transformation typically takes 6-12 months of phased effort. We focus on stacking quick wins to build momentum early.

Web Development & EC

Yes, website redesigns are one of our core strengths. We handle everything from design and architecture to implementation, SEO optimization, and ongoing operations after launch.

Yes, we have extensive WordPress experience. We can also propose modern Jamstack architectures combining Next.js with headless CMS solutions like microCMS for superior performance. We'll recommend the best fit for your needs.

We primarily build on Shopify but also handle custom EC development. From product management and payments to inventory integration and shipping—we cover all aspects of e-commerce. Our own EC business experience informs our practical advice.

Absolutely. SEO-conscious site architecture is part of our standard approach—structured data implementation, performance optimization, proper meta tags, and more. We cover both technical SEO and content SEO comprehensively.

Yes. With a CMS like microCMS or WordPress, you can easily update blog posts and announcements without technical knowledge. We provide operation manuals and initial training as part of the package.

Yes, we have extensive experience building multilingual sites, starting with Japanese and English. Our own website is built with full bilingual support, so we bring proven i18n (internationalization) expertise to every project.

Marketing Support

Yes, we accept SEO-only engagements. We can help with technical SEO improvements, keyword analysis, and content strategy—tailored to your specific challenges.

Yes, we manage Google Ads, Yahoo! Ads, and social media advertising (Meta, X, LINE). From strategy design to ad placement, performance measurement, and optimization reports—we handle it all.

We cover content planning, creation, scheduling, and performance analysis. We'll recommend the right platforms—Instagram, X (formerly Twitter), LINE—based on your target audience.

We use Google Analytics, Search Console, and ad management tools to provide quantitative reports on traffic, conversion rates, and ROI. Monthly review meetings include actionable improvement recommendations.

Yes, we handle Google Business Profile optimization, review management, and local SEO strategies. This is especially effective for businesses with physical locations—feel free to reach out.

Security & ISMS

We operate an information security management system based on ISO27001. This includes employee training, access controls, data encryption, and regular internal audits—a comprehensive approach to protecting information assets across the organization.

Yes. We work with clients in finance and healthcare. Beyond NDAs, we manage project-specific access controls and can set up dedicated secure development environments.

Yes, we offer ISMS certification support services covering policy development, risk assessment, employee training, and audit preparation. Having gone through the process ourselves, we guide you through a realistic, manageable timeline.

We follow secure coding practices, use vulnerability scanning tools, conduct security-focused code reviews, implement SSL/TLS, and apply regular patches. We also address the full OWASP Top 10 as standard practice.

We manage personal data in strict compliance with privacy laws and ISMS standards. This includes clear purpose specification, minimal data collection, encrypted communications, and access log management to properly protect both client and end-user data.

Training & Education

It's a hands-on training program where participants learn to accelerate software development using AI tools like ChatGPT and Claude. Topics include prompt engineering, AI pair programming, and using AI for code review—skills you can apply immediately.

Yes, we provide IT literacy and AI fundamentals training for sales teams, management, and administrative staff. We explain 'what AI is' and 'how it can be applied to your work' with real-world examples in an accessible way.

Yes, we design and develop original e-learning content tailored to your business. This includes video materials, interactive content, and courses with assessments—all designed for maximum learning effectiveness.

Yes, we support both in-person and online formats. We can also provide recorded sessions or convert training into e-learning modules so participants can learn at their own pace.

We offer DX talent development programs with customizable curricula for different levels—executives, managers, and frontline staff. Workshop-style sessions tackle your company's real challenges, so participants can put learnings into practice right away.

Couldn't find what you're looking for?

If you have any other questions, please don't hesitate to reach out. Our team will be happy to assist you.

Contact Us

Let's build something great together.

Whether it's a quick question or a big idea, we're here to help. Free consultation, no strings attached.

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